The Hotel Whitcomb (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.
We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.
We welcome feedback
If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at reservations@hotelwhitcomb.com or call (415) 626-8000 with a description of the issue you encountered and your contact information. Your experience matters to us.
The Hotel Whitcomb website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.
Accessible Features and Amenities
The Hotel Whitcomb is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.
Property Features
Accessible public entrances
Front entrance:
Entrance doors width: 54 inches
Pathway width: 54 inches
Wheelchair maneuvering clearance: 280 x 220 inches
Distance from parking: 356 feet
Back entrance:
Entrance doors width: 36 inches
Ramp width: 43 inches
Pathway width: 43 inches
Wheelchair maneuvering clearance: 99 x 60 inches
Distance from parking: 183 feet
Accessible emergency exit
Accessible routes from the public entrances to the registration area
Front entrance:
Route from the public entrance to the registration area: 107 feet
Pathway width: 280 inches
Wheelchair maneuvering clearance: 280 x 220 inches
Back entrance:
Route from the public entrance to the registration area: 183 feet
Pathway width: 162 inches
Wheelchair maneuvering clearance: 90 x 60 inches
Accessible routes to elevators
Front entrance:
Distance to elevators from entrance: 45 feet
Pathway width: 280 inches
Distance to elevators from registration desk: 54 feet
Pathway width: 280 inches
Back entrance:
Distance to elevators from entrance: 302 feet
Pathway width: 162 inches
Distance to elevators from registration desk: 54 feet
Pathway width: 162 inches
Accessible elevators
Elevators at front entrance
Elevator measurements: 62 x 66 inches
Width of the elevator doors: 36 inches
Wheelchair maneuvering clearance: 66 inches
Elevators at back entrance
Elevator measurements: 62 x 66 inches
Width of the elevator doors: 36 inches
Wheelchair maneuvering clearance: 66 inches
Accessible route from parking area to the main entrance
Distance to hotel entrance: 312 feet
Distance to front desk: 352 feet
Pathway width: 156 inches
Pathway inclination degree: 5 degrees
Wheelchair maneuvering clearance: 280 x 220 inches
Accessible parking (valet only)
Distance to front desk: 312 feet
Pathway width: 60 inches
Ramp width: 43 inches
Pathway inclination: 5 degrees
Wheelchair maneuvering clearance: 99 x 60 inches
Accessible Registration Desk
Desk height: 32 inches
Desk width: 40 inches
Registration desk is wheelchair accessible
Wheelchair maneuvering clearance: 280 x 220 inches
Accessible Public restrooms
Women’s Lobby Restroom
Door width: 36 inches
Toilet height: 16 inches
Toilet has grab bars
Stall size: 125 x 66 inches
Stall maneuvering clearance: 125 x 66 inches
Sink height: 34 inches, clearance of 29 inches
Plumbing is wrapped with insulation
Height of the mirror: 38 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 43 x 128 inches
All Gender Lobby Restroom
Door width: 35 inches
Toilet height: 17 ½ inches
Toilet has grab bars
Stall size: 87 x 110 inches
Stall maneuvering clearance: 87 x 110 inches
Sink height: 33 inches with 29 inches of clearance
Plumbing is wrapped with insulation
Height of the mirror: 40 inches
Mirror height is accessible
Lavatory controls are accessible
Wheelchair maneuvering clearance: 87 x 110 inches
Mezzanine 1 Restroom
Door width: 36 inches
Toilet height: 18 inches
Toilet has grab bars
Stall size: 92 x 134 inches
Stall maneuvering clearance: 92 x 134 inches
Sink height: 34 inches, 29 inches of clearance
Plumbing is wrapped with insulation
Height of the mirror: 38 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 92 x 134 inches
Mezzanine 2 Restroom
Door width: 36 inches
Toilet height: 18 inches
Toile has grab bars
Stall size: 137 x 71 inches
Stall maneuvering clearance: 131 x 71 inches
Sink height: 34 inches, 29 inches of clearance
Plumbing is wrapped with insulation
Height of the mirror: 38 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 137 x 71 inches
Accessible Food & Beverage Outlets
Grab ‘n’ Go
Distance to public entrance: 42 feet
Pathway width: 13 feet
Distance to elevators: 10 feet
Distance to bathrooms: 70 feet
Restaurant entrance door width: 57 inches
Table heights: 32 inches with clearance for knees and toes
Accessible water fountains, at 36 inches in height
Lobby Bar
Distance to public entrance: 96 feed
Pathway width: 72 inches
Distance to elevators: 68 feet
Distance to bathrooms: 128 feet
Table heights: 29 ¾ inches with clearance for knees and toes
Accessible Meeting and Event Spaces
Ballroom Meeting Space
Distance to public entrance: 106 feet
Pathway width: 75 inches
Distance to elevators: 70 feet
Distance to bathrooms: 130 feet
Ghirardelli Meeting Space
Distance to public entrance: 108 feet
Pathway width: 75 inches
Distance to elevators: 68 feet
Distance to bathrooms: 128 feet
Lombard Meeting Space
Distance to public entrance: 40 feet
Pathway width: 36 inches
Distance to elevators: 36 feet
Distance to bathrooms: 58 feet
Nob Hill Meeting Space
Distance to public entrance: 40 feet
Pathway width: 36 inches
Distance to elevators: 35 feet
Distance to bathrooms: 57 feet
Restaurant entrance door width: 36 inches
Russian Hill Meeting Space
Distance to public entrance: 40 feet
Pathway width: 36 inches
Distance to elevators: 35 feet
Distance to bathrooms: 57 feet
Restaurant entrance door width: 36 inches
Coit Tower Meeting Space
Distance to public entrance: 144 feet
Pathway width: 70 inches
Distance to elevators: 108 feet
Distance to bathrooms: 154 feet
Fitness Center
Distance to public entrance: 40 feet
Pathway width: 36 inches
Distance to elevators: 14 feet
Distance to bathrooms: 4 feet
Accessible water fountain at 36 inches high
Wheelchair maneuvering clearance: 445 x 138 inches
TTY for guest use.
Visual (strobe light) alarms.
Guest room televisions have closed captioning or closed captioning decoders are provided.
Braille signage throughout.
Service animals are welcome at the Hotel Whitcomb.
Accessible guest rooms
City View Suite Accessible One King Bed
Room size: Approximately 550 square feet
Key lock on guest room door: Magstripe
Visual (strobe light) alarms
Braille signage throughout
Door width: 35 inches
Bed type: King
Bed size: 84 x 92 inches
Bed height: 28 inches
Wheelchair maneuvering clearance: 31 inches
Desk height and width: 33 inches x 42 inches with clearance for knees and toes
TTY available, low peephole, visual doorbell
Bathroom Features
Door width: 35 inches
Height of toilet: 19 inches
Toilet has grab bars
Height of sink: 35 inches with clearance
Plumbing is wrapped with insulation
Height of the mirror: 40 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 84 x 92 inches
Accessible bathing feature: accessible tub with removable in-tub seat, grab bars and detachable hand-held spray unit
City View Accessible Two Double Beds
Room size: Approximately 450 square feet
Key lock on guest room door: Mag stripe
Visual (strobe light) alarms
Braille signage throughout
Door width: 35 inches
Bed type: Two double beds
Bed size: 78 x 42 inches
Bed height: 28 inches
Wheelchair maneuvering clearance: 42 inches
Clearance between beds: 42 inches
Desk height and width; 33 inches x 42 inches with clearance for knees and toes
TTY available, low peephole, visual doorbell
Bathroom Features
Door width: 35 inches
Height of toilet: 18 inches
Toilet has grab bars
Height of sink: 33 inches with clearance
Height of the mirror: 36 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 100 inches
Accessible bathing feature: Standard roll-in shower with permanent shower seat, grab bars, and detachable hand-held spray unit
Accessible route from public entrance and registration area to accessible rooms.
From a digitally accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Hotel Whitcomb website. The hotel is not responsible for any third-party content on the website.